FAQ's

We specialise in cleaning a variety of commercial spaces, including offices, retail stores, industrial premises and warehouses, schools, medical and dental practices, and more. Whatever your industry, The Genie Group can tailor our cleaning services to meet your needs.

At The Genie Group, we offer flexible cleaning schedules, including daily, weekly, bi-weekly, and monthly services. We can also accommodate one-off deep cleans or emergency cleaning if needed.

Yes, we understand that business operations can't always be interrupted. We offer cleaning services before or after hours, including early mornings, evenings and weekends to minimise disruption to your business.

Yes, The Genie Group provides all necessary cleaning supplies and equipment to each job. We use high-quality, commercial grade products to ensure your workspace is cleaned safely and effectively.

However, if you already have equipment or order cleaning chemicals through an office supplier - we can work with those too and will adjust your quotation accordingly. 

Yes, The Genie Group can manage the supply and restocking of consumables such as toilet rolls, bin bags, hand soap, paper towels, and other essential hygiene products. We can arrange regular deliveries to ensure your business never runs out, all as part of our cleaning service.

Absolutely. We work closely with each client to develop a customised cleaning plan based on your specific requirements, whether that’s special attention to high-traffic areas, cleaning sensitive equipment, or adjusting to unique operational needs.

Yes, all of our staff are fully trained, experienced cleaning professionals. We also hold comprehensive public liability insurance, giving you peace of mind that your premises is in safe hands.

We maintain a strict quality control process, including regular inspections and feedback reviews. Our supervisors frequently monitor our teams to ensure high standards are met consistently.

Our pricing is based on the size of the space, the scope of work, and the frequency of cleaning. We offer competitive rates and are happy to provide a free, no-obligation quote tailored to your business.

Simply contact us through our website, give us a call, or email us. We’ll schedule a visit to your premises to assess your needs and provide a customised quote.

Yes, The Genie Group provides one-off deep cleans, post-construction cleans, and end-of-tenancy cleaning services for businesses and residential homes.